Ministerial and Executive Correspondence Operational Planning Template (4 pages)
Operational planning for the ministerial and executive correspondence function
The ministerial and executive correspondence operational planning template (4 pages in Word) provides a structure and starting point for preparing the operational plan for the ministerial and executive correspondence function based on content specific to ministerial and executive correspondence.
The ministerial and executive correspondence function typically entails: receiving and doing the triage of the correspondence received; obtaining input from the branch/program level (as required); tracking the status of responses to the correspondence; doing quality control of responses; finalizing the responses and obtaining the signature of the minister/ senior executive; tracking and reporting on the volume of correspondence; and providing expertise and policy support with respect to emerging issues identified.
The ministerial and executive correspondence operational plan template includes the following elements (see preview images):
- The scope of ministerial and executive correspondence activities carried out
- Objectives and desired outcomes
- Financial projections
- Stakeholder expectations of the ministerial and executive correspondence function
- External trends and best practices
- Key risks related to ministerial and executive correspondence
- Demand/workload trends and forecasts
- Efficiency/productivity targets
- Key results and performance targets
- Potential improvement priorities and projects.
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