TURNKEY PUBLIC MANAGEMENT TOOLKITS--Helping managers and consultants assess and improve the delivery of programs and services in the public sector.
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TURNKEY PUBLIC MANAGEMENT TOOLKITS--Helping managers and consultants assess and improve the delivery of programs and services in the public sector.
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Examples of potential delivery model options in the public sector.
Cover page of generic organization design tool.
Confirm objectives and guiding principles of organization design.
Organization design work plan.
Template to confirm organization activities, objectives and desired outcomes.
Template to review case for change (strengths, weaknesses and key challenges).
Template to confirm strategic directions and priorities.
Template to identify key organization capabilities required.
Template to agree on organization design criteria (includes potential criteria).
Template to identify key stakeholders and their responsibilities.
Organization Design Template (16 slides)
Template to assess stakeholder expectations and satisfaction levels.
Template to review activities and resources required.
Template to assess potential service delivery model options.
Template to align functions with the preferred service delivery model.
Template to identify key positions, skills and competencies required.

Organization Design Template (16 slides)

$10.00 $0.00

Review the organizational structure for a function in your government agency.

Organization design template (generic)

A high level work plan and template to help design the optimal service delivery model and organizational structure.  All the key design elements are addressed (see preview chart images):

  • Scope of organization activities, objectives and desired outcomes
  • The case for change—strengths, weaknesses and key challenges
  • Sector trends and the strategic directions and priorities of the organization
  • Key organization capabilities required (key success factors)
  • Organizational design criteria
  • Stakeholders and their responsibilities 
  • Stakeholder expectations of the organization
  • Trends in client demand and workload 
  • Organization activities, tasks, outputs and resources required 
  • Service delivery model options
  • Alignment of functions with the preferred service delivery model
  • Key positions, and skills and competencies required in the way ahead.

You will receive an email with a link to download the template (16 slides) in a PowerPoint editable format.

Organization design model examples

  • Decentralized delivery model.  Each program/sector/region carries out policy/advisory and transactional activities.  A corporate group provides functional direction, establishes organization-wide policies and standards, and advises senior management.

  • Corporate strategic delivery model.  The corporate group provides organization-wide strategic management support and functional direction; each program/ sector/region delivers policy/advisory and transactional activities.

  • Mixed model.  A centralized corporate group delivers transactional activities and provides functional direction.  Each program/ sector/region has its own policy/advisory team.

  • Centralized distributed model.  A centralized corporate group delivers policy/advisory and transactional activities on behalf of programs, sectors and regions.  Local advisors reporting to corporate are dedicated to the branches, sectors and regions.

  • Centralized delivery model.  A centralized corporate  group delivers all policy/advisory and transactional activities on behalf of the organization.

These models can be viewed on a continuum where elements of each model may overlap.

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