TURNKEY PUBLIC MANAGEMENT TOOLKITS--Guides and templates to help managers and consultants assess the delivery of programs and services in the public sector.
TURNKEY PUBLIC MANAGEMENT TOOLKITS--Guides and templates to help managers and consultants assess the delivery of programs and services in the public sector.
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This chart identifies potential performance dimensions and indicators for measuring performance under each dimension.
Performance Measurement Template (20 slides)
Performance Measurement Template (20 slides)
Performance Measurement Template (20 slides)
High level summary of key steps to implement performance measurement in a public sector context.
Examples of potential performance dimensions and indicators for a public sector organization, program, service or function.

Performance Measurement Template (20 slides)

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The generic performance measurement template (see preview charts) provides examples of indicators to help measure the performance of a program, service or function based on the following key dimensions:

  • Effectiveness
  • Quality of services, products and advice
  • Effective stakeholder partnerships
  • Timely and responsive services
  • Client demand
  • Workload
  • Efficiency
  • Workplace health 

These indicators provide a starting point and would need to be revised to reflect the nature and scope of the program, service or function.  A work plan in presentation format is also provided.

You will receive an email with a link to download the template (20 slides) in a PowerPoint editable format.

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    Bali Andriantseheno

    Performance Measurement Template


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