TURNKEY PUBLIC MANAGEMENT TOOLKITS--Helping managers and consultants assess and improve the delivery of programs and services in the public sector.
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TURNKEY PUBLIC MANAGEMENT TOOLKITS--Helping managers and consultants assess and improve the delivery of programs and services in the public sector.
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Examples of human resources management performance indicators: a healthy and productive workplace; manager/employee satisfaction with HR services; achievement of service standards; error rate on transactions; conformity with HR legislation/policies.
Summary of potential performance indicators for the human resources management function.
Potential key dimensions and indicators to measure the performance of the human resources management function in the public sector.
Summary of performance measurement approach.

Human Resources Management Performance Measurement Template (19 slides)

$20.00 $0.00

What key indicators should be used to measure the human resources management function in government agencies?

This tool provides indicators, a template and a work plan to measure the performance of the human resources management function based on the following key dimensions:

  • A healthy and productive workplace organization-wide
  • Quality of HR services, products and advice (including modern HR practices)
  • Effective stakeholder partnerships and satisfaction levels
  • Timely & responsive HR services (e.g., service standards, backlog, throughput time)
  • Client demand for HR support
  • Workload
  • Efficiency of the HR function
  • Workplace health within the HR organization

Examples of indicators under each of the above dimensions are shown in the preview charts.

Upon purchase you will receive an email with a link to download the template (19 slides) in a PowerPoint editable format.

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