TURNKEY PUBLIC MANAGEMENT TOOLKITS--Helping managers and consultants assess and improve the delivery of programs and services in the public sector.
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TURNKEY PUBLIC MANAGEMENT TOOLKITS--Helping managers and consultants assess and improve the delivery of programs and services in the public sector.
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Suggested key strategic capabilities for the communications function.
Communications capability assessment tool cover page.
This chart summarizes the objectives of the capability assessment tool.
Communications capability assessment approach.
Confirm scope of communications function and desired outcomes.
Identify key communications capabilities required.
Template to identify communications common/best practices.
Template to identify communications common/best practices.
Identify communications competencies required.
Identify communications tools and technologies required.
Communications capability assessment maturity model.
Example of communications capability assessment.
Template to assess communications capability compared to common and best practices.
Summary of capability assessment work plan.

Communications Capability Assessment Template (29 slides)

$20.00 $0.00

What key capabilities are required to successfully deliver the communications function in your government agency?

The modern government agency requires strong communications capabilities to maintain credibility with the public and stakeholders: high impact communications programs, effective communications delivery methods, quality communications products and advice to managers, a high level of client service to the organization, a learning communications organization, and skills in crisis management.  In addition, the organization must ensure conformity with government-wide communications policies.

In a capability assessment, the key communications capabilities required of the organization are established.  The capabilities are then assessed based on different states or plateaus that the organization may strive to achieve based on generally recognized common/best practices.  

The communications capability assessment template provides an assessment framework with content specific to the communications function in government (see examples in preview charts): 

  • Key communications capabilities required
  • Communications common/best practices by key capability 
  • Communications skills and competencies
  • Communications tools and technologies 
  • Five level maturity capability scale for each key capability 
  • Template to compare communications capabilities to common/best practices
  • A work plan in presentation format is also included.

Acquire this tool and you will receive an email with a link to download the template (29 slides) in a PowerPoint fully editable format, as well as the Capability Assessment Guide (15 pages) in a Word format.

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