Ministerial and Executive Correspondence Capability Assessment Tool (28 slides)
What key capabilities are required to successfully deliver ministerial and executive correspondence support?
In a capability assessment, the key capabilities required of the organization are identified. The capabilities are then assessed based on different states or plateaus that the organization may strive to achieve based on generally recognized common/best practices.
Key capabilities -- Ministerial and executive correspondence function
Key capabilities include:
- Quality of correspondence
- Collaboration with sectors/branches/regions
- Process management
- Tools and technology
- Awareness of emerging issues
- Manage service levels
- Public client satisfaction.
Ministerial and executive correspondence capability maturity model
The ministerial and executive correspondence capability assessment template (28 PowerPoint slides) contains:
- Key capabilities (see preview charts)
- Examples of common/best practices by key capability
- Ministerial and executive correspondence skills and competencies
- Tools and technologies required
- Five level maturity capability descriptions for each key capability (see example)
- A template to summarize the results of the assessment of each key capability
- A work plan in presentation format.
Purchase this tool and you will receive an email with a link to download the template (28 slides) in a PowerPoint editable format, as well as the Capability Assessment Guide (15 pages) in a Word format.