TURNKEY PUBLIC MANAGEMENT TOOLKITS--Helping managers and consultants assess and improve the delivery of programs and services in the public sector.
TURNKEY PUBLIC MANAGEMENT TOOLKITS--Helping managers and consultants assess and improve the delivery of programs and services in the public sector.
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Templates to Help Assess the Ministerial and Executive Correspondence Function (10 tools)

The ministerial and executive correspondence function typically entails: receiving and doing the triage of correspondence received by the agency; obtaining input from the branch/program level to respond to correspondence; tracking the status of responses to the correspondence; doing quality control; finalizing the responses and obtaining the signature of the minister/ senior executive; tracking and reporting on the volume of correspondence; and providing expertise and policy support with respect to emerging issues identified.

The following templates are available to help assess the ministerial and executive correspondence function in a public sector context:

  • Functional review of ministerial and executive correspondence
  • Ministerial and executive correspondence capability assessment
  • Assess service delivery models for ministerial and executive correspondence
  • Design the ministerial and executive correspondence organization
  • Benchmark ministerial and executive correspondence common/best practices 
  • Strategic and business planning for the ministerial and executive correspondence function/organization
  • Operational planning for the ministerial and executive correspondence function
  • Baseline assessment/ spending review of the ministerial and executive correspondence function
  • Profile risks pertaining to the ministerial and executive correspondence function
  • Measure the performance of the ministerial and executive correspondence function.

Select a template to learn more about each assessment approach.  Upon purchase, you will receive an email with a link to download the selected template in a PowerPoint fully editable format.