TURNKEY PUBLIC MANAGEMENT TOOLKITS--Helping managers and consultants assess and improve the delivery of programs and services in the public sector.
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TURNKEY PUBLIC MANAGEMENT TOOLKITS--Helping managers and consultants assess and improve the delivery of programs and services in the public sector.
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This image identifies examples of information technology management delivery model options.
Information Technology Management Organization Design Tool (15 slides)
Information Technology Management Organization Design Tool (15 slides)
Information Technology Management Organization Design Tool (15 slides)
Summary description of information technology management delivery options.
Information Technology Management Organization Design Tool (15 slides)

Information Technology Management Organization Design Tool (15 slides)

$20.00 $0.00

Design the optimal structure for the information technology management function within a government agency.

Information technology management organization design template

The information technology (IT) management organization design tool (15 slides in PowerPoint) provides a high level work plan and template to help design the IT management organization.  The template (see preview charts) addresses the following elements:

  • Scope of IT management activities, objectives and desired outcomes
  • The case for change—strengths, weaknesses and key challenges
  • IT management trends, strategic directions and priorities
  • Key IT management capabilities required
  • Organizational design criteria
  • Stakeholders and their responsibilities for IT management
  • Stakeholder expectations of IT management
  • Demand for IT management support and workload trends
  • IT management activities, tasks, outputs and resources required 
  • IT management delivery model options 
  • Alignment of functions with the preferred service delivery model
  • Key IT management positions, and skills and competencies required.

Purchase the tool and you will receive an email with a link to download the template (15 slides) in a PowerPoint editable format.

IT management organization design models

Examples of IT management delivery model options are highlighted below.

  • Decentralized sector/ branch/ region IT delivery model.  IT expert advisors reporting to the corporate head of IT provide primarily strategic advice.  IT expert advisors reporting at the regional or sector/branch level provide strategic and operational IT support. 

  • Department/ agency mixed IT delivery model.  The corporate IT group provides functional direction, establishes policies/standards, advises senior management on overall IT strategy, and supports corporate applications/ infrastructure.  IT specialists in branches/ sectors/ regions support program applications.

  • Department/ agency corporate IT delivery model.  The corporate IT group delivers all IT support (e.g., planning, portfolio management,  application development, desktop support, infrastructure services) on behalf of sectors/ branches/ regions.  Some corporate IT expert advisors are dedicated to specific sectors, branches or regions.

  • Government-wide centralized/ shared services model.  Government-wide shared services support standardized IT platforms and systems (e.g., email); centralized data centres; and common government-wide enterprise networks.

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