TURNKEY PUBLIC MANAGEMENT TOOLKITS--Helping managers and consultants assess and improve the delivery of programs and services in the public sector.
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TURNKEY PUBLIC MANAGEMENT TOOLKITS--Helping managers and consultants assess and improve the delivery of programs and services in the public sector.
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This image presents the table of contents of the Delivery Model Option Assessment Guide and Work Plan.
Cover page of the Delivery Model Option Assessment Guide.

Delivery Model Option Assessment Guide (12 pages)

$10.00 $0.00

How does one go about a delivery model option assessment?  What are the key elements to be addressed? What are the major pitfalls?

Delivery model assessment guide and work plan

The delivery model assessment guide (12 pages in Word) includes guiding principles and challenges, the key elements to be addressed including a template for profiling the delivery model options, and a work plan. 

When you acquire the guide, you will instantly receive an email with a link to download the guide in a Word fully editable format.  

Challenges in assessing and implementing new delivery models

Typical challenges in carrying out a delivery model assessment include:

  • The need to reach agreement on an assessment framework and the relative importance of the key considerations (e.g., cost, service levels, risks)

  • Choice of technology as organizations are typically at various stages of upgrading their technologies

  • Maintaining the right balance between support and control in the new delivery model

  • The extent of harmonization/ standardization across the organization and programs

  • Acquiring and developing the skills and competencies required to implement the new delivery model

  • Governance of the transition to the new delivery model so as to reduce implementation risks.

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