Organization Design Guide (14 pages)

Organizational restructuring can be controversial and raise numerous sensitivities.  Is there a systematic way to approach organization design that is perceived to be objective and avoid creating more tension in the organization?  What are the key steps in an organization design?

Organizational design steps

The organization design guide (14 pages in Word) describes an approach to developing/confirming the preferred service delivery model and organizational structure for an organization, including guiding principles and a detailed work plan.  The scope of the organization design includes:

• Confirmation of strategic directions and priorities in the way ahead, including the development of design criteria

• An assessment of the existing delivery structure (current state assessment)

• The development and assessment of service delivery/structural options

• A detailed description of the proposed structure around the preferred service delivery model

• Implementation planning/ change management. 

After you acquire the guide, you will receive an email with a link to download the guide in a Word fully editable format.  

Organization design principles

Organizational restructuring may be perceived as a threat to the current way of doing things and therefore needs to be done in a systematic and transparent manner.  Guiding principles include:

• Align functions with strategic directions and priorities
• Ensure close alignment with the "to be" process design
• Form follows function
• Consider best practices in assessing delivery/structure models
• Review service expectations of clients and external stakeholders
• Assess acceptable level of risk
• Consider the full range of capabilities required in terms of processes, competencies, tools and systems.