TURNKEY PUBLIC MANAGEMENT TOOLKITS--Helping managers and consultants assess and improve the delivery of programs and services in the public sector.
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TURNKEY PUBLIC MANAGEMENT TOOLKITS--Helping managers and consultants assess and improve the delivery of programs and services in the public sector.
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Examples of key strategic capabilities. These would vary by organization.
Objectives of capability assessment tool.
Chart depicting key elements of the capability assessment tool: key capabilities, tools and technologies, competencies, and common/best practices.
Summary chart of the capability assessment approach and the key steps.
Example of maturity model used to assess capabilities for a specific key capability.
Slide depicting five level assessment of capability levels for each capability.
Slide depicting five level assessment of capability levels (continued).
Template to summarize assessment of capability levels by key capability.
Chart summarizing the capability assessment work plan/process: project planning, interviews/workshops, update benchmark information, assess capabilities, validate findings and capability levels, and prepare report.

Capability Assessment Template (21 slides)

$10.00 $0.00

In a capability assessment, the key capabilities required of the organization are identified and then assessed based on different states or plateaus that the organization may strive to achieve based on generally recognized common/best practices.  Key capabilities required will depend on the operating context and objectives of each organization.  Examples of key capabilities could include:

  • Planning and analysis (including an analytics capability)
  • Quality management
  • Client service
  • Policy analysis (this could also include a research capability)
  • Advisory (e.g., centre of expertise)
  • Training/learning
  • Conformity to standards (e.g., policies, guidelines, protocols, quality specifications)
  • Technologies, tools and systems.

The generic capability assessment template provides five level maturity capability descriptions for each of the key capabilities noted above that can be used as a starting point and customized to a particular function or program; as well as a template to summarize the results of the assessment of each key capability and compare these with best practices (see example preview charts).  A work plan is also provided in presentation format. 

Upon purchase, you will receive an email with a link to download the template (21 slides in a PowerPoint fully editable format).

    Customer Reviews

    Based on 4 reviews
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    B
    Bali Andriantseheno

    Generic Capability Assessment Tool

    A
    ANDRES GUZMAN

    It is a usefull assessment tool

    D
    Dhiranantha Rithmanee

    Generic Capability Assessment Tool (21 slides)

    D
    Dia Shoukri
    Review

    It is competent assessement

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