TURNKEY PUBLIC MANAGEMENT TOOLKITS--Guides and templates to help managers and consultants assess the delivery of programs and services in the public sector.
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TURNKEY PUBLIC MANAGEMENT TOOLKITS--Guides and templates to help managers and consultants assess the delivery of programs and services in the public sector.
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Examples of information management performance indicators.
Summary of potential indicators to measure the performance of the information management function.
Potential key performance dimensions and indicators for the information management function in government agencies.
Summary of performance measurement approach.

Information Management Performance Measurement Tool (19 slides)

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Information management performance measurement template

What key indicators should be used to measure the performance of the information management function?

The information management (IM) performance measurement tool (19 slides in PowerPoint) provides indicators and templates to help measure the performance of the IM function based on the following key dimensions:

  • Timely access to information

  • Safeguarding of information (i.e., data protection practices and standards)

  • Effective stakeholder partnerships and satisfaction levels

  • Timely and responsive IM services (as per service standards)

  • Sound information management (e.g., common document management tool, electronic filing)

  • Demand/ workload for IM support

  • Efficiency of the IM function

  • Workplace health within the IM organization(s)

Examples of indicators for information management under each of these dimensions are shown in the summary preview charts.

The IM performance measurement tool also includes a work plan in summary presentation format.

Purchase this tool and you will receive an email with a link to download the information management performance measurement template (19 slides) in a PowerPoint fully editable format.

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